ArtsPass FAQ

Thank you to everyone who chose the ArtsWave ArtsPass or ArtsPass with CincYPerks benefit for a gift of $75 or more. We listened to you in our 2014 ArtsPass survey and want to make sure that your questions are answered. 

Tell me the difference between ArtsPass and CincYPerks.

  • ArtsPass is our discount program for all donors at $75 and above. Young professionals (under 40) who give at that level receive ArtsPass with added CincYPerks. CincYPerks is a set of special benefits that appeal to YPs, including invites to exclusive events.

I never received my ArtsPass. Who do I contact? 

How do I access my ArtsPass account online? 

How do I redeem ArtsPass benefits? 

How can I access my ArtsPass benefits quickly and easily from my smartphone?

  • We reccommend that you bookmark the our ArtsPass website on your iPhone or Android. Once you redeem an offer, the redemption voucher will be e-mailed to you. You can pull up this voucher on your smartphone to show at benefit the venue/location instead of printing a physical copy. 

I'm not very tech savvy. How can I take advantage of my benefits?

  • Call ArtsPass Customer Service at 513.871.2787 and we would be happy to find the best solution for you!

I would like to update my name, password, or e-mail address. How can I manage my account online?

  • We have recently updated our website to include this feature! After you login to ArtsPass, hover over the "+" near your name in the top-right corner. Click "My Account" and you'll be directed to a screen where you can change your name, e-mail address, and password. If unable to login, use the "forgot password" link on the login page.

How do I order tickets?

  • After you click "redeem now" on the ArtsPass offer, look at the "redemption instructions" section to find out how to get tickets.  If you still aren't sure, look for the organization phone number on the offer page and contact that organization for information. Feel free to contact ArtsPass Customer Service at 513.871.2787 with any other questions. Please note that ArtsWave does not sell the tickets--you will need to get your tickets from the organization offering the benefits.

I need help selecting seats. What should I do?

  • Contact the organization directly, using the contact information on the ArtsPass offer screen. 

When do ArtsPass offers become active?

  • ArtsPass runs on a June-May cycle for our offers. However, as we receive more information and new offers from organizations, we will post offers throughout the year.

When do my ArtsPass benefits expire?

  • Check the counter under "My Account" to see how many days are left on your ArtsPass. ArtsPass benefits expire 1 year from the date that your gift of $75 or more was processed.

Where can I find a complete list of all of the ArtsPass benefits? I like to plan ahead--how can I learn more about upcoming offers?

Why isn't [my favorite arts event] offered on ArtsPass?

  • Our ArtsPass partners are working to provide the best offers possible. Unfortunately--due to high demand, a limited run, or limited seating--some productions aren't offered or have limited dates. However, if you would like help discovering what ArtsPass events you might enjoy based on your previous favorites, call us at 513.871.2787 and we'd be happy to help!

More questions? Contact ArtsPass Customer Service at 513.871.2787 or e-mail us at

The Ripple Effect: Partners in Action - The Jacob G. Schmidlapp Trusts

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For the past two years, The Jacob G. Schmidlapp Trusts, Fifth Third Bank, Trustee, has provided special funding that allows ArtsWave to “go broad” and “go deep” in its support of arts activities in different locations across the region. Thanks to their support of "ArtsWave Presents", we have supported 79 events at arts centers, recreation centers, libraries, and college campuses located in Batavia, Loveland, Middletown, Fairfield, Springfield Township, Milford, Lebanon, Oxford, Warren County and across Northern Kentucky. These events featured an array of our arts partners, including The Cincinnati Symphony Orchestra, Playhouse in the Park, Ensemble Theatre, Madcap Puppets, and Visionaries and Voices, among others.

ArtsWave Presents

In addition, as part of an evolving vision for aligning ArtsWave’s resources even more intentionally with other community resources and priorities, funding from The Jacob G. Schmidlapp Trusts allowed us to award grants to the five Place Matters neighborhoods supported by LISC. Performances and activities conducted by Cincinnati Shakespeare Company, Cincinnati Black Theater, Bi-Okoto, Kentucky Symphony, Cincinnati Opera, Elementz, Cincinnati Art Museum, and Cincinnati Children’s Theater, among others, have or will take place during 2014 variously in Price Hill, Walnut Hills, Avondale, Madisonville and Covington.  

Thank you, The Jacob G. Schmidlapp Trusts, Fifth Third Bank, Trustee, for enabling ArtsWave to be “in action” across the region and “in residence” in five distinctive neighborhoods!

Sign up for The Ripple Effect semi-monthly newsletter and stay up-to-date on the impact of the arts and ArtsWave on Greater Cincinnati.


Shakes in the Park Miami Township

The Ripple Effect: Strategy in Action - Arts + Neighborhoods

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At the intersection of Arts + Neighborhoods

How can art change your neighborhood for the better?  In January, ArtsWave asked this question of community development organizations for the five neighborhoods in LISC (Local Initiatives Support Corporation) Greater Cincinnati and Northern Kentucky’s Place Matters program. Their answers led to a new ArtsWave strategic initiative that helps leverage the power of the arts to create community.

Price Hill Art Festival

Each Place Matters neighborhood has established its own goals for community development.  Goals range from bringing diverse residents together in Price Hill, to connecting youth to cultural heritage in Avondale.  When presented with the opportunity to use the arts to help achieve these goals, community organizers saw great potential.

“We typically think of the arts in terms of enrichment and self-expression, but they are also a great tool for building community,” says Pamela Taylor, Community Outreach Coordinator, Price Hill Will.  “We’re so excited to have this opportunity to bring together diverse populations in East, West and Lower Price Hill, building cohesion through the shared experience of watching and participating in live performances.”

In May, ArtsWave awarded $45,000 in grants to LISC’s designated community revitalization organizations in Avondale, Covington, Madisonville, Price Hill, and Walnut Hills.  Each Place Matters neighborhood will use the funds to contract with arts organizations supported by ArtsWave or to support activities that include community-building arts programs. Grant projects also involve local community partners such as United Way of Greater Cincinnati, Urban League of Cincinnati, schools, and business associations.  

Several groups used funds this summer to create fun events that helped to build neighborhood identity.  Price Hill Will presented Shakespeare in the Park in three local parks.  The “We Are Walnut Hills” festival brought residents of all ages together for dancing, face-painting and community conversation.  More activities are scheduled through 2015 including Cincinnati Opera performances in a historic Covington cemetery, the continuing transformation of an alley into a community gathering space in Walnut Hills, and classes in African cooking and culture in Avondale

Want to see this ArtsWave strategy in action? Join us for The Cincinnati Jazz and BBQ Festival on Saturday, October 4 from 3 to 8 p.m. in the heart of the Madisonville business district at Madison and Whetsel.  This new festival launched by the Madisonville Community Urban Redevelopment Corporation is supported in part by the ArtsWave and LISC partnership.

Sign up for The Ripple Effect semi-monthly newsletter and stay up-to-date on the impact of the arts and ArtsWave on Greater Cincinnati.



The Ripple Effect: Making An Impact - LumenoCity

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One City Flags

How do you define extraordinary?

When we say “extraordinary” at ArtsWave, we aren’t necessarily talking about the quality of the art itself (we know that it’s amazing!). Instead, we mean “out of the ordinary” – something that truly distinguishes Cincinnati from other places and draws national attention to the region.

This summer, once again, LumenoCity provided a great example of something not-likely-to-find-anywhere-else; in short, an extraordinary experience for a crowd of 40,000 people in Washington Park over three nights. The Cincinnati Symphony and Pops Orchestra, the Cincinnati Ballet, Cincinnati Opera – among other artists -- once again came together to delight the audience with their performances and the choreographed light show that accompanied them. Live streaming sites at Fountain  Square and Riverbend expanded access to this year's event, and the live web stream brought viewers in from as far away as Russia, France, Spain, and Germany. LumenoCity is a vivid example of what we think of as Cincinnati’s defining characteristics: creative, innovative, and collaborative.

ArtsWave took part in this year’s added expansion, the LumenoCity Village, which featured local vendors, arts and crafts, and street performers. At our initiative, One City Flags invited people of all ages to help paint beautiful silk flags that will fly in Washington Park for the remainder of the summer. ArtsWave also hosted performances at the Gazebo throughout the weekend that featured storytellers from Playhouse in the Park, members of the Classical Roots Community Mass Choir, Drums for Peace, MY Cincinnati, and Elementz, among others.

The best part of this extraordinary weekend? How people from all over the region rediscovered a source of pride in one of Cincinnati’s beautiful urban parks and discovered, perhaps for the first time or anew, the fun of sharing a live cultural experience among old and new friends.

Sign up for The Ripple Effect semi-monthly newsletter and stay up-to-date on the impact of the arts and ArtsWave on Greater Cincinnati.



The Ripple Effect Issue #1 - CEO Currents

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Alecia Kintner, President & CEO of ArtsWave

It’s been four years since the Fine Arts Fund changed its name, mission, and vision for building community. Like any bold endeavor, the new “ArtsWave” made a splash.

What did it mean, then? And what does it mean, today?

Pones Art in the Park 2014When I first heard the brand new name ArtsWave, at exactly this time in 2010, I was sitting on the beach in the Caribbean.  My family and I were in the midst of our three-year island adventure when I learned about the transformation this organization had just undergone in Cincinnati. When I heard the name ArtsWave, I thought, wow, how amazing to have chosen a name for the nation’s oldest united arts fund that suggests one of the most enduring and steadfast things on the planet– waves!

The name “ArtsWave” was selected to signal an emerging understanding of what the public values about the arts: that because the region is home to a wide variety of cultural institutions and experiences, there is a ripple effect of benefits that accrue to individuals and neighborhoods. What fascinated researchers in 2008, who studied this at ArtsWave’s request, was that everyone – from passionate arts patrons to those who rarely engaged with the arts – shared two overarching beliefs: First, that the arts create fun, vibrant neighborhoods that attract and retain residents and businesses; and second, that the arts bring people together to share ideas and experiences, creating stronger social bonds.

The “Arts Ripple Effect”, as we named it, was a strong new characterization of the good things that happen when a flourishing arts scene is part of the make-up of the community.

As the new CEO of ArtsWave, I am excited about revealing the myriad surprising ways that the arts “ripple” and intersect with community and public life.  Like waves coming together, it’s at these intersections of arts and important things like -- a growing workforce, neighborhood identity, personal health and happiness, tolerance and empathy for others, creativity and innovation, and so on -- that powerful things can happen, and are happening.

Today, we see the impact of the arts in action in countless ways throughout Greater Cincinnati. And through grants of more than $10,000,000 annually, ArtsWave is proud to be sustaining and driving 100 organizations and their activities each year that bring people out and bring them together.  

Among the many bits of ArtsWave lore that I’ve inherited, there is the story of a particularly astute business leader who looked at our organization’s new mission and vision, and said: “So, you’re looking to create a movement out of this, are you?” The answer then is the same as today: Yes!

The name ArtsWave reminds us that collectively, the programs of arts organizations and the work of artists create something transformative, more than the sum of their parts.

And, looking back on my view from the beach, as lovely as it is to see your footprints in sand, it is lovelier still to make an imprint on a community. That’s the opportunity we have in front of us, together.

Who will set sail with me? Share your story and/or photo of the “arts ripple effect” on Facebook, Twitter, or Instagram using #ArtsRipple by September 12 and you will be entered to win tickets to an upcoming arts experience.  We might even feature your submission in an upcoming edition of The Ripple Effect.

Sign up for The Ripple Effect semi-monthly newsletter and stay up-to-date on the impact of the arts and ArtsWave on Greater Cincinnati.